Failure Analysis Technical Lead
About The Position
About Arad Technologies
Arad measurement technologies is the development center for Arad group, a world leader in IoT smart water measurement and management systems. Arad products are sold in more than 60 countries.
With millions of users worldwide, Arad water management software is a world-leading enterprise completely cloud-based SaaS.
Arad Technologies employs over 100 engineers and researchers, including Software, Firmware, Radio, hardware, hydraulics, mechanics, and more.
Job description:
The Failure Analysis Technical Lead is responsible for analyzing and investigating failures reported by customers, focusing on their technical aspects. A key aspect of this role includes examining the system's technical details, identifying potential failures, conducting tests, and recommending improvements and repairs to enhance the system’s reliability and accuracy.
Main Responsibilities:
● Reproduce and validate faults reported by customers
● Conduct a methodical investigation to identify the root causes of the failure and think of possible solutions in collaboration with development teams
● Operate external laboratories when necessary and analyze reports received
● Write failure analysis reports and present them to customers
Requirements
● BSc in engineering – Electronics, an advantage
● Analytical, organizational, process-oriented, attention to detail
● Experience in conducting failure analysis in a multidisciplinary product
● Familiarity with PCBA manufacturing processes and software/hardware interfaces
● Knowledge of Embedded Software – an advantage
● Systemic view and process understanding
● Excellent interpersonal communication skills
● Good verbal and written communication skills in both Hebrew and English